Privacy Policy

Last updated 14 June 2018

No surprises!

We’ll only ever collect, use and share your information in ways that are described in this policy.

We’ll keep your information safe

We’re committed to the confidentiality and security of the personal data you give us.

About this policy

This policy explains how we collect and handle your information across our website and other services. We’ll review this policy from time to time to make sure it’s up-to-date. If we make changes, we’ll post the latest version here. When we make significant changes, we’ll let you know when you next access our services, or by other communications.

Why and how do we use your personal data?

We only use your information where you’ve given us your consent, where its necessary to deliver the services you’ve requested, where it’s necessary to exercise or comply with legal rights or obligations, or for normal business purposes of the kind set out in this policy.

What personal data do we collect?

Everyone who uses our service will have bits and pieces of information about them collected, stored and processed. However, we don’t collect more information than we need.

How long do we store your personal data?

We only keep your data for as long as we need it, or are required to for legal reasons. We’ll then either delete it or anonymise it so it doesn’t identify you. We treat data differently depending on what it’s used for, but you can ask us to delete your personal data at any time.

When is your information shared with or collected by third parties?

We share your information only where you ask us to, where it’s a necessary part of doing business with you and providing you with the services, or where we need to for legal reasons.

How do we keep your personal data secure?

Safeguarding your privacy is embedded in our culture and we use a combination of industry-standard methods to protect it.

Where do we store your information?

Your data is securely stored in data centres around the world – the exact location depends on where you are when you view Mainstream. Your data will only be processed by suppliers who provide appropriate contractual safeguards for the information they process. Sometimes your data may be stored in countries with different levels of security to your own but we always make sure their standards meet ours.

How is your information used for advertising?

You’ll see various adverts when you use our services and might also see adverts about Mainstream when you’re on other platforms. These adverts might come from us or from third parties and may be personalised to make them more relevant to you.

Do we use cookies or similar technologies?

We use cookies and similar technologies to help deliver, optimise, personalise and analyse our services and for advertising purposes.