Uber has today launched a fresh collection of safety features in the UK and 23 other European countries, as it heads towards a court of appeal hearing regarding workers’ rights at the end of the month.
The app will now have a safety section from which passengers and drivers can share their trip details with friends and family, contact emergency assistance and access new information.
This will include details on a driver’s licence and DBS background checks, location-based trip tracking, as well as address anonymisation at both pick-up and drop-off.
When calling for emergency assistance within the app, the passenger’s real-time location on the map and a physical address will pop up so it can be shared with the operator, as well as the vehicle’s make, model and registration.
Addition, there is now a 24-hour hotline for drivers and customers, as well as offering free insurance coverage for independent licensed drivers and couriers which includes sickness, injury and maternity and paternity payments.
The ride sharing technology company is set to appeal a ruling by the Employment Appeals Tribunal at the end of October regarding the employment status of its drivers and couriers, which said they should be classed as workers with minimum-wage and holiday payment rights.
Uber has been hit with several strikes by its workers in just the last month, including a 24-hour walkout staged by Uber drivers in London and two other UK cities last week.